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Responding to COVID-19

UPDATE 15 APRIL 2020 : This information is for SHFPACT's clinic and education/training clients, as well as our members and wider community. We are regularly reviewing our approach to providing services and minimising the risks of community transmission of COVID-19. Thanks for your patience and understanding in a rapidly evolving environment. 

Access ACT Health for up-to-date information about COVID-19 in the ACT 

If you have any of the following symptoms of respiratory infection:

COUGH, FEVER, DIFFICULTY BREATHING OR SHORTNESS OF BREATH - contact your GP or health service by telephone for more information and support.

More information about getting tested in the ACT here


On Monday 30 March, SHFPACT moved from restricted services to a partial shutdown. This means we are no longer providing face-to-face/in-person clinic appointments, counselling and group work programs, or participation in training activities.


The following appointments can be booked via Hotdoc for a phone consultation.

Sexual health services:

  • STI (sexually transmissible infection) screening, when you do not have any symptoms
  • Initial PrEP consultation (new clients)
  • Follow up PrEP (continuing clients)

  • Menopause Centre Canberra:
  • Initial menopause consultations for new clients
  • Follow up menopause for continuing clients

  • Contraception and reproductive health services:
  • Repeat contraceptive pill prescriptions for existing clients

For other health services and information, please contact us by email This email address is being protected from spambots. You need JavaScript enabled to view it. (please include your phone number) or phone 62473077. Our staff will assist you to make an appointment with our doctors/nurses, or refer you to other clinicians as appropriate.

We look forward to continuing to assist with your sexual and reproductive health needs.


Clinical Training

  • We have postponed commencement of the Well Women's Screening Course for nurses at this time. We are not able to guarantee that the clinical placement component will be completed in a timely way, and do not want participants to travel unnecessarily.

SoSAFE! User Training courses

  • We have postponed most training courses, and will offer registered participants a refund or priority placement in the next available course. We do not want interstate participants to travel unnecessarily at this time, and any programs we do deliver will have very limited participants numbers to observe social distancing protocols. We are contacting registered participants directly. 

Schools Education activities:

  • SHFPACT will be guided by the policy and decisions of the schools who have requested services, and the ACT Education Directorate or Catholic Education office, in determining whether school-based education programs can be provided at this time. Our ability to provide a service may be affected by staffing shortages. 

Community Education programs:

  • We are contacting people with existing bookings to ensure that activities do not increase the risk of community transmission, and to determine the urgency of the health education need. 



The SoSAFE! Tools (together with SoSAFE! User Training) provide teachers, trainers and counsellors with skills and simple visual tools to enhance the social, social-sexual and social safety training of people with moderate to severe intellectual disability. SoSAFE! uses a standardised framework of symbols, visual teaching tools and concepts to teach strategies for moving into intimate relationships in a safe and measured manner, and provides visual communication tools for reporting physical or sexual abuse.