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Phone Consultations

Phone consultations are now available at SHFPACT for a range of sexual and reproductive health needs. Eligibilty criteria applies*.

The following appointments can be booked via Hotdoc for a Telehealth phone consultation.

  • Sexual health services:
    • Screening for STIs (sexually transmissible infections, where you are concerned about exposure but have no symptoms)
    • Initial PrEP consultation for existing clients.
    • Follow up PrEP consulation for continuing clients.
  • Menopause Centre Canberra:
    • Initial menopause consultations for existing clients
    • Follow up menopause consultations for continuing clients
  • Contraception and reproductive health services:
    • Repeat contraceptive pill prescriptions for existing clients

Find out what happens during an STI phone consultation?

For other health services and information, please contact us by email This email address is being protected from spambots. You need JavaScript enabled to view it. (please include your phone number) or phone 62473077. Our staff will assist you to make an appointment with our doctors/nurses, or refer you to other clinicians as appropriate.

We look forward to continuing to assist with your sexual and reproductive health needs.

*To be eligible for a Telehealth phone consultation with a doctor you must be an existing client and have visited SHFPACT to see a doctor or nurse within the last 12 months.

If you are a new client you can access a phone consultation with a nurse for STI screening (if you do not have any symptoms). There is a $55 fee for this service. 

Given the rapidly changing circumstances around the COVID-19 public health emergency, we advise you to continue to monitor the latest health information on the ACT Health Directorate website.


The SoSAFE! Tools (together with SoSAFE! User Training) provide teachers, trainers and counsellors with skills and simple visual tools to enhance the social, social-sexual and social safety training of people with moderate to severe intellectual disability. SoSAFE! uses a standardised framework of symbols, visual teaching tools and concepts to teach strategies for moving into intimate relationships in a safe and measured manner, and provides visual communication tools for reporting physical or sexual abuse.